How To Retain Good Employees: Part 4 – Preventing Bad Culture Creeping In
We are doing a set of blogs to help you with keeping those good employees. Make sure you stay tuned for the next set of tips…
Changing Culture
A
bad culture can develop in what was once a great business. A quick
expansion with the business evolving faster than you ever imagined,
accompanied by limited strategies and systems in place, this can lead to
catastrophe. Company culture is situational — it develops in response
to a company’s changes, its vision for the future, and the challenges it
has encountered along the way. As your situation changes, your culture
needs to evolve with it.
We all appreciate that you can’t run a company of 100 or more people in the same way as a company of 10.
Small and Nimble
When
you are small it’s easy to make changes fast. Everyone is eager and
passionate for you to succeed, and you can be nimble and flexible. As
you grow and have less time to think, you may pay a heavy price by
losing some of your best long-term employees as you don’t have the time
to invest in the processes of change.
As a business expands often
a “them versus us mentality” can occur. Employees who once felt
integral to your business can now feel like expendable foot soldiers.
At
the points of change, you need to re-engineer aspects of your culture
if you want to continue to grow successfully and sustainably.
When
interviewing and speaking to candidates I often hear why they want to
leave a company. Sometimes I hear “I don’t know what is happening in
there, we’re not told anything anymore” or “things just happen and there
isn’t any explanation we are just told of the change after they
happen”. In this case, the common goal and direction is no longer
evident. Transparency and openness are gone.
Key Advice
Stay
true to your identity, and don’t abandon your values and brand. Learn
to express them as you change and grow. Promote diversity and inclusion.
Be a decision maker and take feedback, otherwise your people may not
behave as you wish which may lead to a negative culture.
Plan for
the future. If you have plans to grow, work out a plan for the
different stages. From family size to tribe size to village and so on as
Reid Hoffman’s theory (Hoffman was the co-founder and executive
chairman of LinkedIn).
It pays dividends to think about your
systems and processes in advance and look at other successful companies
that have transitioned. Think about how to retain, engage, and attract
new talent.
In my series of short tips, I will give you quick,
concise success hacks to retaining your quality employees based on years
of interviewing candidates and hearing their thoughts, impressions, and
opinions of employers that have influenced their decision-making. I
have broken down this information into bite-size chunks just for you.
If
you are looking for a way to get ahead, we can help you with strategic
planning engaging and sourcing strategic hires. Contact us at Arcadia
Recruitment today, we pride ourselves in finding the right fit for your
business.
Written by Caroline Sanders – Director of Arcadia Recruitment